Privacy Policy
Privacy Policy of www.bonsaigrowth.it and www.bonsaisolutions.it
This Application collects some Personal Data from its Users.
This document can be printed using the print command in the settings of any browser.
Policy Summary
Personal Data processed for the following purposes and using the following services:
Contact the User
Contact form
Personal Data: name; surname; email; telephone
Contact by phone
Personal data: telephone number
Hosting and backend infrastructure
Aruba, Digital Ocean and Wix
Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the services
Interaction with social networks and external platforms
Linkedin button and social widgets, Instagram button and social widgets and X Post button and social widgets
Personal Data: Cookies; Usage data
SPAM Protection
Google reCAPTCHA
Personal Data: Cookies; Usage data
Payment Management
Stripes
Personal Data: various types of Data as specified in the privacy policy of the service
Traffic optimization and distribution
Cloudflare
Personal Data: various types of Data as specified in the privacy policy of the service
jsDelivery CDN
Personal Data: various types of Data as specified in the privacy policy of the service
Platform and hosting services
Plesk and Wix
Personal Data: various types of Data as specified in the privacy policy of the service
Infrastructure monitoring
Horizon
Personal Data: various types of Data as specified in the privacy policy of the service
Google Analytics 4
Horizon
Personal Data: Tracking Tools
Viewing content from external platforms
Font Awesome
Personal Data: Usage Data
Bootstrap
Personal Data: Usage Data
Google Fonts
Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service
PrimeNG
Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service
Angular Material
Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service
Statistics
Google Analytics 4
Personal Data: Tracking Tools
Information on how to opt out of interest-based ads
In addition to any opt-out functions provided by any of the services listed in this document, Users can read more about how to opt-out of interest-based advertising in the relevant section of the Cookie Policy of the Terms & Conditions page.
Further information on the processing of Personal Data
Selling goods and services online
The Personal Data collected are used to provide services to the User or to sell products, including payment and any delivery. The Personal Data collected to complete the payment may be those relating to the credit card, the bank account used for the transfer or other payment instruments provided. The Payment Data collected by this Application depends on the payment system used.
Contact information
Data Controller
Bonsai Srls
Registered Office: Via Francesco Ferrucci 100 - 59100 Prato (PO)
Headquarters: Via Giacinto Fabbroni 11 - 59100 Prato (PO)
CF/P.IVA: IT02533060972
Owner's email address : info@bonsaigrowth.it
Full Policy
Data Controller
Bonsai Srls
Registered Office: Via Francesco Ferrucci 100 - 59100 Prato (PO)
Headquarters: Via Giacinto Fabbroni 11 - 59100 Prato (PO)
CF/P.IVA: IT02533060972
Owner's email address : info@bonsaigrowth.it
Types of Data collected
Among the Personal Data collected by this Application, either independently or through third parties, there are: email address; full name; phone number; Cookies; Usage Data; answers to questions; clicks; keypress events; motion sensor events; mouse movements; position relative to scrolling; touch events; various types of Data.
Full details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the Data are collected.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Website.
Unless otherwise specified, all Data requested by this Website is mandatory. If the User refuses to communicate them, it may be impossible for this Website to provide the Service. In cases where this Website indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.
Users who have doubts about which Data are mandatory are encouraged to contact the Owner.
Any use of Cookies - or other tracking tools - by this Website or by the owners of third-party services used by this Website has the purpose of providing the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy or Terms and Conditions.
The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Website.
Method and place of processing of the collected data
Treatment methods
The Owner adopts appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
The processing is carried out using computer and/or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Owner, in some cases, other parties involved in the organization of this Website (administrative, commercial, marketing, legal, system administration personnel) or external parties (such as third party technical service providers, postal couriers, hosting providers, IT companies, communications agencies) may have access to the Data, also appointed, if necessary, as Data Processors by the Owner. The updated list of Data Processors may always be requested from the Data Controller.
Place
The Data is processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. For further information, contact the Data Controller.
The User's Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of processing, the User can refer to the section containing details on the processing of Personal Data.
Retention period
Unless otherwise indicated in this document, Personal Data is processed and stored for the time required by the purpose for which it was collected and may be stored for a longer period due to any legal obligations or on the basis of the consent of the Users.
Purpose of the Processing of Collected Data
The User's Data is collected to allow the Owner to provide its Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), identify any malicious or fraudulent activity, as well as the following: Displaying content from external platforms, Hosting and backend infrastructure, Statistics, Platform services and hosting, Registration and authentication, Contacting the User, SPAM protection and Interaction with external social networks and platforms.
To obtain detailed information on the purposes of the processing and on the Personal Data processed for each purpose, the User may refer to the section “Details on the processing of Personal Data”.
Details on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Contact the User
Contact by phone (this Website)
Users who have provided their telephone number may be contacted for commercial or promotional purposes related to this Website, as well as to satisfy support requests.
Personal Data processed: telephone number.
Contact form (this Website)
By filling in the contact form with their Data, the User consents to their use to respond to requests for information, quotes, or any other nature indicated by the form header.
Personal Data processed: email address; first name; last name; website; various types of Data.
Hosting and backend infrastructure
This type of service has the function of hosting Data and files that allow this Website to function, allow its distribution and provide a ready-to-use infrastructure to provide specific features of this Website.
Some services among those listed below, if present, may operate on geographically distributed servers, making it difficult to determine the actual location where the Personal Data is stored.
Plesk
Plesk is a server hosting and management service provided by Plesk International GmbH.
Personal Data processed: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service.
Place of processing: Switzerland and other locations based on the hosting provider's servers – Privacy Policy .
Wix
Wix is a website hosting and creation/management service provided by Wix.com Ltd.
Personal Data processed: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service.
Place of processing: Wix.com is based in Israel, but data may be stored on servers located in the United States, Europe and other countries – Privacy Policy .
Interaction with social networks and external platforms
This type of service allows interaction with social networks, or other external platforms, directly from the pages of this Website.
The interactions and information acquired from this Website are in any case subject to the User's privacy settings relating to each social network.
This type of service may still collect traffic data for the pages where the service is installed, even when Users do not use it.
It is recommended to log out from the respective services to ensure that the data processed on this Website are not linked to the User's profile.
Linkedin button and social widgets (LinkedIn Corporation)
The LinkedIn button and social widgets are services of interaction with the Linkedin social network, provided by LinkedIn Corporation.
Personal Data processed: Cookies; Usage data.
Place of processing: United States – Privacy Policy .
Instagram social button and widgets (Meta Platforms Ireland Ltd)
The Instagram button and social widgets are services of interaction with the Instagram social network, provided by Meta Platforms Ireland Ltd.
Personal Data processed: Cookies; Usage data.
Place of processing: Ireland – Privacy Policy .
SPAM Protection
This type of service analyzes the traffic of this Website, potentially containing Personal Data of Users, in order to filter it from parts of traffic, messages and contents recognized as SPAM.
Google reCAPTCHA (Google Ireland Limited)
Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited.
The use of reCAPTCHA is subject to Google's privacy policy and terms of use . To understand Google's use of data, see Google's partner policy .
Personal Data processed: Cookies; Usage data.
Place of processing: Ireland – Privacy Policy .
Payment Management
Unless otherwise specified, this Website processes all payments by credit card, bank transfer or other means through external payment service providers. In general and unless otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers.
This Website is not involved in the collection and processing of such information: it will instead only receive a notification from the relevant payment service provider that payment has been made.
Stripe (Stripe Inc.)
Stripe is a payment service provided by Stripe Inc.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy .
Statistics
The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to track User behavior.
Google Analytics 4 (Google LLC)
Google Analytics is a statistics service provided by Google LLC (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Website, compiling reports and sharing them with other services developed by Google.
Google may use Personal Data to contextualize and personalize the advertisements of its own advertising network.
In Google Analytics 4, IP addresses are used at the time of collection and then deleted before the data is recorded in any data center or server. To learn more, you can consult the official Google documentation . To understand Google's data usage, please consult the Google Partner Policy .
Personal Data processed: Tracking Tools.
Place of processing: United States – Privacy Policy – Opt Out .
Traffic optimization and distribution
This type of service allows this Website to distribute its content through servers located across the territory and to optimize its performance. The Personal Data processed depends on the characteristics and implementation method of these services, which by their nature filter communications between this Website and the User's browser. Given the distributed nature of this system, it is difficult to determine the locations to which the content, which may contain the User's Personal Data, is transferred.
Cloudflare (Cloudflare Inc.)
Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc.
The way Cloudflare is integrated means that it filters all the traffic of this Website, i.e. communications between this Website and the User's browser, also allowing the collection of statistical data on it.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy .
jsDelivr CDN (jsdelivr.com)
jsDelivr CDN is a traffic optimization and distribution service provided by jsdelivr.com.
Personal Data processed: Usage Data.
Place of processing: Poland – Privacy Policy .
Platform and Hosting Services
These services have the purpose of hosting and running key components of this Website, making it possible to provide this Website from a single platform. These platforms provide the Owner with a wide range of tools such as, for example, analytical tools, for managing user registration, for managing comments and databases, for e-commerce, for payment processing, etc. The use of such tools involves the collection and processing of Personal Data.
Some of these services work through servers geographically distributed in different locations, making it difficult to determine the exact location where the Personal Data is stored.
Plesk
Plesk is a server hosting and management service provided by Plesk International GmbH, which allows the Owner to develop, operate and host the Website www.bonsaisolutions.it.
Personal Data processed: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service.
Place of processing: Switzerland and other locations based on the hosting provider's servers – Privacy Policy .
Wix
Wix is a website hosting and creation/management service provided by Wix.com Ltd, which allows the Owner to develop, operate and host the website www.bonsaigrowth.it.
Personal Data processed: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service.
Place of processing: Wix.com is based in Israel, but data may be stored on servers located in the United States, Europe and other countries – Privacy Policy .
Infrastructure monitoring
This type of service allows this Website to monitor the use and behavior of its components, to allow for the improvement of performance and functionality, maintenance or problem solving.
The Personal Data processed depends on the characteristics and the implementation method of these services, which by their nature filter the activity of this Website.
BsPanel SoW - Software of Growth
Horizon
BsPanel SoW (Software of Growth) is an advanced digital platform designed to simplify and optimize the management of the supply chain related to the sale on marketplaces in Italy and around the world. Our all-in-one solution allows companies to integrate and coordinate all company departments, offering an efficient and centralized system for the operational management of the online business.
Main Features
Multichannel Order Management
The software allows you to monitor, process and modify orders from different marketplaces, ensuring a smooth and seamless workflow.Automatic Order Error Correction
BsPanel SoW identifies and corrects order errors in real time, reducing the risk of logistics issues and improving customer satisfaction.Returns and Refunds Management
The platform simplifies the return and refund process, ensuring clear and fast management of customer requests.Purchase Shipping Labels
Thanks to the integration with the main couriers, the software allows you to purchase and print shipping labels directly from the platform.Warehouse Picking Optimization
Warehouse integration enables precise picking management, reducing order fulfillment times and increasing operational efficiency.Document and Fiscal Management
BsPanel SoW allows you to automatically generate and manage receipts, invoices and other tax documents, ensuring compliance with current regulations.Integration with Corporate ERPs
The software connects seamlessly to the main management ERPs, improving the digitalization of business processes and offering a complete and integrated view of the business.Cloud Access and Continuous Updates
The platform is accessible from any browser in the cloud, without the need for complex installations. In addition, BsPanel SoW is constantly evolving with regular updates to introduce new features, fix bugs and ensure maximum security.Dedicated Customer Service
We offer technical support and customer service to ensure optimal user experience and resolve any issues promptly.
Why Choose BsPanel SoW?
Automation and Efficiency: Reduce management times thanks to automated and simplified processes.
Scalability: Ideal for businesses of any size looking to expand their business across multiple marketplaces.
Security and Reliability: Data protection and compliance with industry regulations.
Ease of Use: Intuitive and user-friendly interface, suitable even for those without advanced technical skills.
BsPanel SoW can revolutionize the management of your online business and optimize every phase of your sales process!
Horizon is a Laravel queue monitoring tool to manage and monitor background jobs and ensure the reliability of this Website's system.
Personal Data processed: Usage data; data relating to work queues and monitoring activities.
Place of processing: The data may be processed on servers located in Europe or the United States – Privacy Policy ..
Viewing content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
This type of service may still collect data on web traffic relating to the pages where the service is installed, even when users do not use it.
Font Awesome (Fonticons, Inc.)
Font Awesome is a typeface visualization service provided by Fonticons, Inc. that allows this Application to integrate such content within its pages.
Personal Data processed: Usage Data.
Place of processing: United States – Privacy Policy .
Google Fonts (Google Ireland Limited)
Google Fonts is a font display service managed by Google Ireland Limited that allows this Application to integrate such content within its pages.
Personal Data processed: Usage Data; various types of Data as specified in the privacy policy of the service.
Place of processing: Ireland – Privacy Policy .
Bootstrap (Bootstrap, Inc.)
Bootstrap is an open-source front-end development framework maintained by Bootstrap, Inc. that allows this Application to easily integrate components and user interface styles into its own web pages.
Personal Data processed: Usage data (such as interaction with the library or uploading resources).
Place of processing: United States.
PrimeNG (PrimeTek Informatics)
PrimeNG is a UI component library for Angular, maintained by PrimeTek Informatics, that allows this Application to use a set of advanced components for user interface design.
Personal Data processed: Usage data, information on interactions with UI components.
Place of processing: United States and other locations – Privacy Policy .
Angular Material (Google Inc.)
Angular Material is a library of UI components based on Material Design, managed by Google Inc., that allows this Application to integrate consistent and responsive user interface components into its pages.
Personal Data processed: Usage data, information on interactions with components.
Place of processing: United States – Privacy Policy .
Purpose of the Processing of Collected Data
Selling goods and services online
The Personal Data collected are used to provide services to the User or to sell products, including payment and any delivery. The Personal Data collected to complete the payment may be those relating to the credit card, the bank account used for the transfer or other payment instruments provided. The Payment Data collected by this Website depends on the payment system used.
Cookie Policy
This Website uses Tracking Tools. To learn more, Users can consult the Cookie Policy in Terms and Conditions .
Purpose of the Processing of Collected Data
Legal basis for processing
The Data Controller processes Personal Data relating to the User if one of the following conditions exists:
the User has given consent for one or more specific purposes.
processing is necessary for the performance of a contract with the User and/or for the execution of pre-contractual measures;
processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller;
processing is necessary for the pursuit of the legitimate interest of the Owner or third parties.
It is always possible to ask the Owner to clarify the specific legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.
Learn more about retention time
Unless otherwise indicated in this document, Personal Data is processed and stored for the time required by the purpose for which it was collected and may be stored for a longer period due to any legal obligations or on the basis of the consent of the Users.
Therefore:
Personal Data collected for purposes related to the performance of a contract between the Owner and the User will be retained until the performance of such contract is completed.
Personal Data collected for purposes related to the legitimate interest of the Owner will be retained until such interest is fulfilled. The User can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.
When the processing is based on the User's consent, the Owner may retain the Personal Data for a longer period until such consent is revoked. Furthermore, the Owner may be obliged to retain Personal Data for a longer period to comply with a legal obligation or by order of an authority.
At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of such period, the right of access, deletion, rectification and the right to portability of the Data can no longer be exercised.
User Rights under the General Data Protection Regulation (GDPR)
Users may exercise certain rights with reference to the Data processed by the Owner.
In particular, within the limits established by law, the User has the right to:
revoke consent at any time. The User may revoke consent to the processing of their Personal Data previously expressed.
object to the processing of their Data. The User may object to the processing of their Data when it occurs pursuant to a legal basis other than consent.
access their Data. The User has the right to obtain information on the Data processed by the Owner, on certain aspects of the processing and to receive a copy of the Data processed.
verify and request rectification. The User can verify the accuracy of their Data and request its updating or correction.
obtain the limitation of the processing. The User can request the limitation of the processing of his/her Data. In this case, the Owner will not process the Data for any other purpose other than their conservation.
obtain the deletion or removal of their Personal Data. The User may request the deletion of their Data by the Owner.
receive your Data or have it transferred to another owner. The User has the right to receive his/her Data in a structured, commonly used and machine-readable format and, where technically feasible, to obtain its transfer without hindrance to another owner.
lodge a complaint. The User may lodge a complaint with the competent data protection supervisory authority or take legal action.
Users have the right to obtain information regarding the legal basis for the transfer of Data abroad including to any international organization governed by international law or consisting of two or more countries, such as the UN, as well as regarding the security measures adopted by the Owner to protect their Data.
Details on the right to object
When Personal Data is processed in the public interest, in the exercise of public authority vested in the Owner or to pursue a legitimate interest of the Owner, Users have the right to object to the processing for reasons related to their particular situation.
Users are hereby informed that, if their Data is processed for direct marketing purposes, they may object to the processing at any time, free of charge and without providing any justification. If Users object to the processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To find out whether the Owner processes Data for direct marketing purposes, Users may refer to the respective sections of this document.
How to exercise your rights
Any requests to exercise the User's rights can be addressed to the Owner through the contact details provided in this document. The request is free of charge and the Owner will respond as soon as possible, in any case within one month, providing the User with all the information required by law. Any corrections, cancellations or limitations of the processing will be communicated by the Owner to each of the recipients, if any, to whom the Personal Data have been transmitted, unless this proves impossible or involves a disproportionate effort. The Owner informs the User of these recipients if he requests it.
More information about the treatment
Defense in court
The User's Personal Data may be used by the Owner in court or in the preparatory stages of its possible establishment for the defense against abuse in the use of this Website or related Services by the User.
The User declares to be aware that the Owner may be required to reveal the Data by order of public authorities.
Specific information
Upon request of the User, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.
System logs and maintenance
For needs related to operation and maintenance, this Website and any third-party services used by it may collect system logs, which are files that record interactions and may also contain Personal Data, such as the User's IP address.
Information not contained in this policy
Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.
Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to Users on this page and, if possible, on this Website and, if technically and legally feasible, by sending a notification to Users through one of the contact details in its possession. Please therefore consult this page frequently, referring to the date of the last modification indicated at the bottom.
If the changes affect treatments whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.
Definitions and legal references
Personal Data (or Data)
Personal data is any information that, directly or indirectly, even in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.
Usage Data
This information is collected automatically through this Website (including third-party applications integrated into this Website), including: the IP addresses or domain names of the computers utilized by the User who connects to this Website, the URI (Uniform Resource Identifier) addresses, the time of the request, the method utilized to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server's response (successful, error, etc.), the country of origin, the characteristics of the browser and operating system utilized by the visitor, the various temporal connotations of the visit (for example, the time spent on each page) and the details relating to the itinerary followed within the Website, with particular reference to the sequence of pages visited, the parameters relating to the operating system and the User's IT environment.
User
The individual using this Website who, unless otherwise specified, coincides with the Data Subject.
Interested
The natural person to whom the Personal Data refers.
Data Controller (or Controller)
The natural person, legal person, public administration or any other entity that processes personal data on behalf of the Owner, as set out in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data and the tools used, including the security measures relating to the operation and use of this Website. The Data Controller, unless otherwise specified, is the owner of this Website.
This Website (or this Application)
The hardware or software tool by which the Personal Data of Users is collected and processed.
Service
The Service provided by this Website as defined in the relevant terms (if any) on this site/application.
European Union (or EU)
Unless otherwise specified, any reference to the European Union contained in this document shall be deemed to extend to all current member states of the European Union and the European Economic Area.
Cookie
Cookies are Tracking Tools that consist of small portions of data stored within the User's browser.
Tracking Tool
By Tracking Tool we mean any technology - e.g. Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that allows tracking Users, for example by collecting or storing information on the User's device.
Legal references
Unless otherwise specified, this privacy policy applies exclusively to this Website.